The Tom Wood Collision Experience: What to Expect
Dealing with auto body damage can be a stressful experience. At Tom Wood Collision in Indianapolis, we are here to walk you through each step of the repair process and keep it as simple as possible. Whether it's hail damage or extensive collision repairs, you can rest assured that our team will bring your automobile back to manufacturer specifications!
Repair Process from Start to Finish:
 Initial Inspection DisassemblyIn most cases, parts are ordered prior to the vehicle going into repairs. The estimate is given to the assigned technician, damaged parts are removed, and a list of any hidden damage is detailed and provided to our Customer Service Representatives.
 Revised EstimateIf any hidden damage exists, a Customer Service Representative will make changes to the initial estimate based on the hidden damage that is found. We forward this information to you and the insurance company. Any additional parts needed are ordered at this time.
 Structural RepairsIf there is damage to the inner structure of your vehicle, it is repaired on one of our frame racks.
 Cosmetic RepairsAfter removing the vehicle from the frame rack, sheet metal repair and replacement operations are performed.Â
 RefinishingAll panels that need to be refinished go through a very thorough preparation process. The outside finish is applied in a Spraybake downdraft/heated spray booth. The exterior is then polished as needed to match the original factory finish and texture.Â
 ReassemblyThe vehicle then goes back into the body shop to have trim pieces (door handles, moldings, etc.) reinstalled.
 Mechanical RepairsAny mechanical repair operations (suspension components, engine repairs, airbag replacements, etc.) are performed at this time.
 DetailYour freshly repaired vehicle is cleaned thoroughly, inside and out.
 Quality ControlEach area that was repaired is visually inspected and road tested by our Quality Control Team to ensure all work was properly completed.
 RedeliveryOnce we are certain your vehicle is back to factory specifications, we will notify you of the completion status and discuss pick-up. We always contact clients after one week to ensure your complete satisfaction!
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Tom Wood Collision Center
9727 Bauer Dr
Indianapolis, IN 46280
- Sales: 317-848-6707
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