Frequently Asked Questions
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Is the inspection really free?
Yes. It's 100% free. There's no commitment and no pressure. You don't have to repair with us, you can take your photos and walk away. -
How long does it take?
Just a few minutes. You drive through our lane, our 360° camera does the work, and you're done. -
What do I actually have to do?
Just drive through our lane. That's it. -
What are the 1,200 photos for?
Our 360° camera takes 1,200 photos of every dent on your car. This gives your insurance company clear proof of the damage. -
Do you deal with my insurance for me?
We send the photos straight to your insurance company. You don't have to spend hours on the phone trying to explain the damage. -
Do I have to use Tom Wood for the repair?
No. The inspection is free with no strings attached. If you choose us, great. If not, no problem. -
Why not just use one of the pop-up storm chasers?
After a big storm, out-of-town crews show up in parking lots and then disappear. Tom Wood is local, established, and here long after the storm. We're the carmakers' own certified shop. -
How do I book?
Complete the form above to book your free inspection. You can book online anytime, day or night. -
Where are you located?
Tom Wood Collision Center, 9727 Bauer Dr E, Carmel, IN 46280. Call us at 317-848-6707. -
Will filing a claim affect my insurance?
Every policy is different, so your insurance company is the best one to answer that. We're happy to give you the documented photos either way, there's no cost and no commitment to find out what your damage looks like.